Privacy Policy boskucuci — Your Personal Data Protection

1 . Introduction & Policy Scope

This Privacy Policy is issued by boskucuci and applies to all users accessing our official website at boskucuci.fun, the boskucuci mobile app, and all related services we provide. This document explains our practices regarding the collection, use, disclosure, and protection of your personal information.

We are committed to ensuring your privacy is protected at all times. When you provide personal information to us while using boskucuci services, you can be assured that it will only be used in accordance with this policy. boskucuci complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations.

This Policy covers all channels through which you interact with boskucuci — including account registration, deposits, withdrawals, game usage, customer support communications, and participation in promotions. If you are under 18 years of age, please do not use our platform or provide us with any personal information.

2. Data We Collect

Boskucuci collects the personal information necessary to provide a safe, seamless, and quality service. The type of data we collect depends on how you interact with our platform.

2.1 Information You Provide Directly

• Full name as it appears on your official identification document.
• An active email address and mobile phone number.
• Date of birth for age verification purposes.
• Bank account or e-wallet details for processing deposits and withdrawals.
• Identity verification documents such as a copy of your MyKad or passport during the KYC process.
• Password (stored in encrypted form — we do not store passwords in plain text).

2.2 Information Collected Automatically

• Your IP address and network information when you access the platform.
• Device type, operating system, web browser type and version used.
• Activity records including date, time, game type, and wagering value.
• Complete financial transaction records including deposits, withdrawals, and balance history.
• General geolocation data based on your IP address.
• Session logs and platform usage patterns for analysis and improvement purposes.

3. Purpose of Data Use

Boskucuci uses the personal information collected solely for the legitimate purposes stated below. We will not use your data for any other purpose without first obtaining your consent.

• Account management: Create, verify and manage your member account, including the KYC process.
• Transaction processing: Process deposits, withdrawals and all financial transactions securely and accurately.
• Platform security: Detect and prevent fraud, money laundering, unauthorised access and rule-violating behaviour.
• Customer support: Answer enquiries, resolve complaints and provide technical assistance to you.
• Service communications: Send important notifications related to your account, transactions and security updates.
• Promotions & offers: With your consent, sending information about relevant promotions, bonuses and exclusive offers.
• Legal compliance: Fulfil applicable legal and regulatory obligations, including reporting to authorities when required.
• Product improvement: Analyse usage patterns to improve user experience, platform performance and the game selection.

4. Information Sharing

Boskucuci does not sell, rent, or transfer your personal data to third parties for marketing or commercial purposes. However, in the following limited situations, we may need to share your information with certain parties:

4.1 Payment Processors

Financial information that must be shared with licensed payment processors such as FPX, DuitNow providers and our payment gateways to enable deposit and withdrawal transactions to be processed securely and on time.

4.2 Technical Service Providers

Third-party companies that assist us in delivering services such as server hosting, technical support, and platform analytics. All such providers are bound by strict confidentiality agreements and may only use your data for the purposes we specify.

4.3 Legal Requirements

In cases where we are required by law, court order, or direction from a legitimate regulatory authority to disclose certain information. In such situations, we will notify you where permitted to do so by law.

5. Data Security

Boskucuci takes appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, disclosure, or alteration. Our security systems are regularly updated to address the latest cyber threats.

5.1 Technical Security Measures

• 256-bit SSL/TLS encryption for all data communications between the platform and users.
• Passwords are stored using a strong hashing algorithm — we cannot read your password.
• An active Intrusion Detection System (IDS) monitoring suspicious activity 24 hours a day.
• Segregation of sensitive data within separately protected database layers.
• Regular security audits by qualified independent parties to identify and address vulnerabilities.

5.2 Incident Response Procedures

In the event of a data breach that may affect your personal information, boskucuci will notify you within the timeframe required by applicable law. The notification will include details about the nature of the incident, the data potentially affected, and the steps being taken to address it.

6. Cookies & Tracking Technologies

Boskucuci uses cookies and similar tracking technologies to enhance user experience, understand how the platform is used, and maintain the security of your login session.

6.1 Types of Cookies We Use

• Essential cookies: Required for core platform operations such as login authentication and session security. These cookies cannot be disabled.
• Performance cookies: Collect information on how you use the platform to help us improve site functionality and speed.
• Functional cookies: Remember your preferences such as language, region and display settings to deliver a more personalised experience.
• Analytics cookies: Helps us understand aggregated usage patterns to plan platform improvements.

6.2 Managing Cookies

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the boskucuci platform. For guidance on managing cookies in popular browsers, please refer to your browser's help section.

7. Your Rights as a User

As a boskucuci member and user of our platform in Malaysia, you hold important rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) Malaysia. We fully respect and facilitate the exercise of these rights.

To exercise any of the above rights, please contact the boskucuci customer support team via Live Chat. We will process your request within 30 business days. Some requests may require additional identity verification before they can be processed.

8. Data Retention & Deletion

Boskucuci retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Our retention periods are as follows:

• Active account data: Retained for the duration your account is active and for 5 years following account closure for legal compliance and audit purposes.
• Financial transaction records: Retained for a minimum of 7 years in line with Malaysia's financial legal requirements.
• KYC documents: Retained for 5 years after the business relationship ends, or for a longer period as required by applicable law.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• Analytical cookie data: Typically expires between 30 days and 2 years depending on the cookie type.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you personally.

9. Links to Third Parties

The boskucuci platform contains links to game provider websites and other third-party services. Please note that once you click a link to an external website, our Privacy Policy no longer applies there. We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to read the privacy policy of every website you visit. The inclusion of any links on our platform does not imply that we endorse or are responsible for the content or privacy practices of those sites.

10. Privacy Policy Changes

Boskucuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via your registered email or an in-platform notification at least 7 days before the changes take effect.

The "Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. It is your responsibility to check this page periodically. Continued use of the boskucuci platform after any amendments constitutes your acceptance of the updated policy.